Operations Consulting

➟ We start by understanding how you work. We ask the right questions, review documentation and map workflows. We look at the everyday stuff: how leads are passed from marketing to sales, how projects are handed over between teams, how tasks are tracked (or not tracked), and where things tend to stall.

Once we’ve got a clear picture, we compare your current ways of working with your actual business goals. From there, we identify gaps and inefficiencies whether that’s duplicate work, unclear ownership, or tools that don't really talk to each other.

We can help you redesign your workflows to be simpler and more reliable. That might include clearer role definitions, fewer manual steps, or automating repetitive tasks using tools like Zapier or custom-built scripts. If you’re investing in new software or systems, we’ll help ensure those investments actually support your goals rather than adding complexity.

We often work closely with leadership teams to align operational changes with company strategy, and with team leads to ensure new processes make sense for the people doing the work day-to-day.

If your processes feel too complex, unclear, or just not scalable, we’re here to help you untangle them.

But, what about AI?

There’s no doubt AI is reshaping how companies operate but not every team needs to jump on every trend. We help you take a clear-eyed look at where AI might add value in your context, and where it might just add noise.

Sometimes that means exploring automation of routine tasks, building simple internal tools, or improving how you handle and interpret data. Other times, it means holding off entirely because if it doesn’t solve a real problem, it’s probably not worth the effort.

We’ll challenge assumptions, sort value from hype, and if AI does make sense for your team, we’ll help you approach it in a way that’s practical, easy to use and tied to your actual goals.